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Security tips, card guides, fraud prevention, and essential forms for your Payce Digital account.

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Product Security Features

Payce Digital Cards come with Chip technology, which adds an extra layer of security to your Card transactions when used at a Chip terminal. Simply put, it is more difficult to copy or access your Card information, which helps protect against theft and fraud.

Contactless Payment

When making payments using the contactless feature:

  1. Always keep your Card in hand when making a payment. Avoid handing your Card to the Cashier or Representative.
  2. When the amount has been confirmed, wave your Card or tap it lightly over the terminal.
  3. Once the transaction has been authorized, a slip will be generated, and a copy will be given to you for your records.

Chip & PIN Payment

When using your Payce Digital Card at a chip-enabled terminal:

  1. Insert your Card into the slot in the terminal.
  2. Confirm the amount and enter your PIN.
  3. Once the transaction has been approved, the terminal will prompt you to remove your Card.
  4. A slip will be generated after authorization, and a copy will be given to you for your records.

Stay Safe with Your Payce Digital Card

Card Security Tips

1Sign the back of your NEW Card immediately!
2Log into the Payce Digital Online Service and create a PIN for your Card. Commit your PIN to memory and do not share this information. Be aware of others around you when using the ABM.
3When shopping online, only use reputable merchants and provide your card details on secure websites (look for URLs that start with "https").
4Always check your Statements and Recent Transactions via the Mobile App to validate your purchases. Report any unauthorized purchases immediately.

Fraud Prevention Tips

1Always report suspicious activity on your account. Report lost or stolen cards immediately.
2Never give your credit card to friends or family. Avoid providing card details over the phone unless you initiated the transaction with a reputable institution.
3Be wary of internet scams! Never respond to emails asking you to confirm your card number and/or expiration date.
4Use your Payce Digital Card for online purchases ONLY on reputable websites. Always look for the "lock symbol" in your browser.
5Avoid initiating online transactions when using public computers or Wi-Fi networks.
6Never share a photo of your credit card via social media (WhatsApp, Facebook, Instagram, TikTok etc.).