Terms & Conditions

Cave Shepherd Card shall set a Credit Limit for the Account and advise the Authorised User on the document accompanying the Card and on each monthly Account Statement. The Authorised User may request an increase in Credit Limit; Cave Shepherd Card shall assess the ability to pay before agreeing.

Cave Shepherd Card may review the Account and increase or decrease the Credit Limit without prior notice based on overall Account performance. Use of the Card and Account may be suspended if the Credit Limit is exceeded. The Authorised User agrees to immediately repay any amount in excess of the Credit Limit.

If the Card is lost, stolen or misused, Cave Shepherd Card must be immediately notified. Until notification, the Authorised User continues to be liable for all Debt resulting from its use. If a lost Card is subsequently found, it must not be used — cut the Card in half through the signature box and magnetic strip.

As a security measure, Cave Shepherd Card may deactivate the Card at any time without prior notification if suspicious Account activity is detected, or if Card data is deemed at risk of unauthorized use. Cave Shepherd Card will attempt to contact the Authorised User; if service interruption is experienced, contact customer service.

The Authorised User is jointly and severally liable for all Debt together with interest, service charges and fees. The Authorised User will become liable to immediately pay the total Debt if obligations under this Agreement are not carried out, or if the Authorised User becomes bankrupt, insolvent, or dies.

Use of the Card is subject to existing exchange control regulations by the Central Bank of Barbados. All transactions in a currency other than the Card currency will be converted based on the foreign exchange rate determined by the international service provider, plus a percentage mark-up. Visa International may charge international service fees and currency conversion fees. All foreign transactions are subject to applicable taxes.

The Authorised User shall receive an Account Statement each month detailing all Purchases and Cash Advances. Statements will be printed and mailed or emailed to registered Payce Digital Online users. The grace period will normally be thirty (30) days from the Closing Date. Where inaccuracies are believed, notify Cave Shepherd Card in writing within thirty (30) days.

The Authorised User agrees to a monthly Interest Rate as outlined in the Fee Disclosure Statement. Interest is always charged on Cash Advances from the day of withdrawal. If the full Balance is paid by the Payment Due Date, no interest charge will be applied for the subsequent month. The Authorised User agrees to pay an Annual Fee as outlined in the Fee Disclosure Statement.

Payments shall be made on or before the Payment Due Date either in full, equal to the Minimum Payment, or greater than the Minimum Payment. Cave Shepherd Card applies payments in order: interest charges, service fees, Cash Advance charges, then principal. Payments may be made at Cave Shepherd Card locations, Bridgetown Duty Free, One + Haggatt Hall, SurePay locations, and designated online financial institutions.

In the event of default, the Balance together with all charges becomes immediately due and payable, including collection costs. The Authorised User shall indemnify Cave Shepherd Card against any loss or claims. The Payce Digital Online Service permits viewing of transaction history and past Statements. For merchant disputes, the Authorised User shall first raise a query with the specific Merchant before filing with Cave Shepherd Card.

Cave Shepherd Card may make special offers or extend rewards based on account management practices. Personal Data shall be retained for not less than five (5) years after termination. The Authorised User consents to Cave Shepherd Card holding and processing information electronically and/or disclosing to authorised third party providers. Communications via telephone, email or social media are not secure.

Cave Shepherd Card reserves the right to freeze or close the Account at any time if required by law, or if there are reasonable grounds to believe fraud or unlawful activity. Either party may terminate this Agreement at any time without notice; the Authorised User shall pay all Debt and return the Card. Cave Shepherd Card may vary this Agreement subject to legal or regulatory requirements. This Agreement shall be governed by and construed in accordance with the laws of Barbados.